6:00 – 7:00 AM

Exhibit Hall Open for Exhibitor Set Up

RLPSA Exhibitors

7:00 AM – 6:00 PM

Registration OPEN for Badge Pick Up

RLPSA Attendees

7:00 – 8:00 AM

Breakfast

RLPSA Attendees

8:00 – 8:15 AM

Welcome to RLPSA & Opening Remarks

Amber Bradley, Executive Director
Kurt Leisure, The Cheesecake Factory

8:15 – 9:00 AM

Opening Keynote: McDonald’s Operational Executive Perspective: The Vital Collaboration with our Security, Safety & Risk Teams

A Fireside Chat with Harry Thomas, Jr. U.S. Vice President, McDonald’s Operating Company (McOpCo) & Rob Holm, Director of U.S. Security, McDonald’s

Harry Thomas, Jr. U.S. Vice President, McDonald’s Operating Company (McOpCo)

Rob Holm, Director of U.S. Security, McDonald’s

9:15 – 10:45 AM

General Session: OSHA & Workplace Violence Programs:  Why you don’t have to FREAK out!

Presented by: Susan Wiltsie, Partner, Hunton, Andrews, and Kurth

Followed by a Workplace Violence Programs in Action restaurant response panel led by Dan Moren, Senior Manager, Security, Starbucks Coffee Company and Nicole McDargh, Vice President of Safety & Loss Prevention, Domino’s

11:00 – 12:00 PM

General Session: Why skills in non-confrontational interviewing are critical to risk, safety, and loss prevention professionals

Brett Ward, CFI, Wicklander-Zulawski & Associates

12:00 – 1:00 PM

Networking POWER Lunch

RLPSA attendees

1:00 – 2:00 PM

Exhibit Floor featuring RLPSA All In!

RLPSA Exhibitors (AGS Team)

2:00 – 3:00 PM

RLPSA Restaurant Members Only Meeting

Amber Bradley, Executive Director
Kurt Leisure, The Cheesecake Factory
RLPSA Board

3:15 – 4:15 PM

Loss Prevention Breakout: Workplace Violence Training that Actually Works

Executive panel featuring Sruthy Kuruvilla, US Security Manager, McDonald’s, Heather Hearn, Supervisor of e-Commerce Fraud and Physical Security, Wawa.  Moderated by Amber Bradley, Moderator, Executive Director, RLPSA

3:15 – 4:15 PM

Risk and Safety Breakout: Non-Confrontational Interviewing for Risk, Safety, and/or HR Investigations

Brett Ward, CFI, Wicklander-Zulawski & Associates

4:15 – 5:30 PM

Cocktail Networking Reception on the Exhibit Floor featuring RLPSA All In!

RLPSA Exhibitors

7:00 – 8:00 AM

Breakfast

RLPSA Attendees

8:30 – 8:45 AM

Welcome to RLPSA & Opening Remarks

Amber Bradley, Executive Director
Kurt Leisure, The Cheesecake Factory

8:30 – 9:45 AM

General Session: Restaurant of the Near-Future: Leveraging the Newest Tech for the Greatest Impact

Executive panel with Priya Serai, CIO, Zeus Fire & Security, Adit Chhabra, CEO & Founder of Wobot, Jerry Phillips, Vice President of Technology, Whataburger, and Kris Moeller, Senior Field Technician manager at Flynn Restaurant Group.  Moderated by Scott Elkins, President & CEO of Zeus Fire & Security.

10:00 – 11:00 AM

Safety Breakout: Ergonomics in Restaurant and Food Service Environments

Tara Diesbourg, PhD, CPE, Assistant Profession, Oakland University

10:00 – 11:00 AM

Risk Breakout: Claims Adjusters – Retiring, Retaining, and A.I. – Oh My!

Kurt Leisure, Vice President, Risk Services, The Cheesecake Factory, and restaurant risk executives

10:00 – 11:00 AM

Loss Prevention Breakout: The Latest in Non-confrontational Interviewing Techniques

Brett Ward, CFI, Wicklander-Zulawski & Associates

11:00 – Noon

Exhibit Floor featuring RLPSA All In!

RLPSA Exhibitors

Noon – 1:00 PM

Networking POWER Lunch

1:15 – 2:15 PM

Safety Breakout: “Churn & Burn”: How to Make it Stop—Addressing Burnout and Mental Health in Restaurant Environments (HR / Psychological Safety)

Elizabeth Allen, MA
Tacoma Pierce County Health Department

1:15 – 2:15 PM

Risk Breakout: Combatting Fraud in Workers’ Compensation Programs

Carlos Luna, Chief Executive Officer, New Reign Capital

Shaun Jackson, Executive Director, Risk Management at Panda Restaurant Group

Mike Simmons, Vice President, Human Resources, Risk Management, & Legal at WKS Restaurant Group

1:15 – 2:15 PM

Loss Prevention Breakout: Dealing with 3rd Party Chargebacks & Fraud

Jesus Alvarez, Director, Risk Management & Asset Protection, QDOBA Mexican Eats, Daniel Kabler, Sr. Manager, Safety & Asset Protection, QDOBA Mexican Eats

2:15 – 3:30 PM

Exhibit Floor featuring RLPSA All In!

RLPSA Exhibitors

3:30 – 4:30 PM

Closing Keynote: Mastering a Corporate Athlete’s Peak Performance

Julius Thomas, CEO of Mastery Development
Two-time Pro-Bowl TE & Mental Performace Expert

4:30 – 5:15 PM

Cocktail Networking Reception on the Exhibit Floor featuring RLPSA All In!

RLPSA Exhibitors

5:15 PM – 6:00 PM

Exhibitor TEAR DOWN

RLPSA Exhibitors

6:10 PM

Transportation leaves for Ghost Bar

Signature Networking Event

6:30 PM

Ghost Bar Signature Networking Event

Signature Networking Event

7:00 – 8:30 AM

EXHIBITOR TEAR DOWN

RLPSA Exhibitors (AGS Team)

7:00 – 8:00 AM

Breakfast

RLPSA Attendees

8:30 – 9:30 AM

Restaurant Roundtable Session 1: Real Solutions in the Works for Handling Vagrancy, Loitering, and Other Disruptive Behavior

9:35 – 10:35 AM

Restaurant Roundtable Session 2: Considerations and Challenges with Narcan Mandates for Restaurants

Dan Moren, Senior Manager, Security, Starbucks Coffee Company, Kurt Leisure, Vice President, Risk Services, The Cheesecake Factory

10:45 – 11:45 AM

Restaurant Roundtable Session 3: Ways to Modernize Your Safety and Loss Prevention Training to Make a Lasting Impact

Ian Hartman, Director, Safety and Loss Prevention, Domino’s

Rebecca Alexander, Associate Director, RLPSA, and restaurant safety and loss prevention executives

Noon – 1:00 PM

Networking Lunch

1:00 PM

Closing Remarks

Kurt Leisure, Vice President, Risk Services, The Cheesecake Factory