Noon
Registration OPEN for Badge Pick Up
RLPSA Attendees
Noon – 4:00 PM
Exhibitors Welcome to Set Up — closes at 4 p.m.
RLPSA Exhibitors
2:30 – 4:00 PM
RLPSA Board Meeting
Invite Only
5:00 – 6:00 PM
Welcome Reception
6:30 PM
RLPSA Board Dinner
Invite Only
6:00 PM
Registration Closes
RLPSA Attendees
6:00 – 7:00 AM
Exhibit Hall Open for Exhibitor Set Up
RLPSA Exhibitors
7:00 AM – 6:00 PM
Registration OPEN for Badge Pick Up
RLPSA Attendees
7:00 – 8:00 AM
Breakfast
RLPSA Attendees
8:30 – 8:45 AM
Welcome to RLPSA & Opening Remarks
Amber Bradley, Executive Director
Kurt Leisure, The Cheesecake Factory
8:45 – 9:30 AM
Opening Keynote
9:45 – 10:45 AM
General Session: Emerging Tech in the Safety and Security Industry: Innovation vs. Legal Considerations
Dan Moren, Senior Manager, Security, Starbucks Coffee Company, Legal Representatives, and Technology Innovators
11:00 – 12:00 PM
General Session: Why skills in non-confrontational interviewing are critical to risk, safety, and loss prevention professionals
Brett Ward, CFI, Wicklander-Zulawski & Associates
12:00 – 1:00 PM
Networking POWER Lunch
RLPSA attendees
1:00 – 2:00 PM
Exhibit Floor featuring RLPSA All In!
RLPSA Exhibitors (AGS Team)
2:00 – 3:00 PM
RLPSA Restaurant Members Only Meeting
Amber Bradley, Executive Director
Kurt Leisure, The Cheesecake Factory
RLPSA Board
3:15 – 4:15 PM
Loss Prevention Breakout: Dealing with 3rd Party Chargebacks & Fraud
Qdoba
3:15 – 4:15 PM
Risk and Safety Breakout: Non-Confrontational Interviewing for Risk, Safety, and/or HR Investigations
Brett Ward, CFI, Wicklander-Zulawski & Associates
4:15 – 5:30 PM
Cocktail Networking Reception on the Exhibit Floor featuring RLPSA All In!
RLPSA Exhibitors
7:00 – 8:00 AM
Breakfast
RLPSA Attendees
8:30 – 8:45 AM
Welcome to RLPSA & Opening Remarks
Amber Bradley, Executive Director
Kurt Leisure, The Cheesecake Factory
8:45 – 9:45 AM
General Session: Artificial Intelligence that Improves Restaurant Performance & Maximizes Your Budget
Lyndon Richardson, Chief Risk Officer, Whataburger and Technology Innovators
10:00 – 11:00 AM
Safety Breakout: Ergonomics in Restaurant and Food Service Environments
A panel discussion featuring ergonomics experts, moderated by Rebecca Alexander, Associate Director, RLPSA
10:00 – 11:00 AM
Risk Breakout: Claims Adjusters – Retiring, Retaining, and A.I. – Oh My!
Kurt Leisure, Vice President, Risk Services, The Cheesecake Factory, and restaurant risk executives
10:00 – 11:00 AM
Loss Prevention Breakout: The Latest in Non-confrontational Interviewing Techniques
Brett Ward, CFI, Wicklander-Zulawski & Associates
11:00 – Noon
Exhibit Floor featuring RLPSA All In!
RLPSA Exhibitors
Noon – 1:00 PM
Networking POWER Lunch
1:15 – 2:15 PM
Safety Breakout: “Churn & Burn”: How to Make it Stop—Addressing Burnout and Mental Health in Restaurant Environments (HR / Psychological Safety)
1:15 – 2:15 PM
Risk Breakout: How to Truly Use an Actuarial Report
Shaun Jackson, Executive Director, Risk Management at Panda Restaurant Group
1:15 – 2:15 PM
Loss Prevention: Training / Workplace Violence Prevention Programs
McDonald’s, RLPSA, and other restaurant executives
2:15 – 3:30 PM
Exhibit Floor featuring RLPSA All In!
RLPSA Exhibitors
3:30 – 4:30 PM
Closing Keynote: Mastering a Corporate Athlete’s Peak Performance
Julius Thomas, CEO of Mastery Development
Two-time Pro-Bowl TE & Mental Performace Expert
4:30 – 5:30 PM
Cocktail Networking Reception on the Exhibit Floor featuring RLPSA All In!
RLPSA Exhibitors
5:30 PM
Transportation leaves for Ghost Bar
Signature Networking Event
5:45 PM
Ghost Bar Signature Networking Event
Signature Networking Event
7:00 – 8:30 AM
EXHIBITOR TEAR DOWN
RLPSA Exhibitors (AGS Team)
7:00 – 8:00 AM
Breakfast
RLPSA Attendees
8:30 – 9:30 AM
Restaurant Roundtable Session 1: Real Solutions in the Works for Handling Vagrancy, Loitering, and Other Disruptive Behavior
9:35 – 10:35 AM
Restaurant Roundtable Session 2: Considerations and Challenges with Narcan Mandates for Restaurants
Dan Moren, Senior Manager, Security, Starbucks Coffee Company, Kurt Leisure, Vice President, Risk Services, The Cheesecake Factory
10:45 – 11:45 AM
Restaurant Roundtable Session 3: Ways to Modernize Your Safety and Loss Prevention Training to Make a Lasting Impact
Rebecca Alexander, Associate Director, RLPSA, restaurant safety and loss prevention executives
Noon – 1:00 PM
Networking Lunch
1:00 PM
Closing Remarks
Kurt Leisure, Vice President, Risk Services, The Cheesecake Factory