6:00 – 7:00 AM

Exhibit Hall Open for Exhibitor Set Up

RLPSA Exhibitors

7:00 AM – 6:00 PM

Registration OPEN for Badge Pick Up

RLPSA Attendees

7:00 – 8:00 AM

Breakfast

RLPSA Attendees

8:30 – 8:45 AM

Welcome to RLPSA & Opening Remarks

Amber Bradley, Executive Director
Kurt Leisure, The Cheesecake Factory

8:45 – 9:30 AM

Opening Keynote 

9:45 – 10:45 AM

General Session: Emerging Tech in the Safety and Security Industry: Innovation vs. Legal Considerations

Dan Moren, Senior Manager, Security, Starbucks Coffee Company, Legal Representatives, and Technology Innovators

11:00 – 12:00 PM

General Session: Why skills in non-confrontational interviewing are critical to risk, safety, and loss prevention professionals

Brett Ward, CFI, Wicklander-Zulawski & Associates

12:00 – 1:00 PM

Networking POWER Lunch

RLPSA attendees

1:00 – 2:00 PM

Exhibit Floor featuring RLPSA All In!

RLPSA Exhibitors (AGS Team)

2:00 – 3:00 PM

RLPSA Restaurant Members Only Meeting

Amber Bradley, Executive Director
Kurt Leisure, The Cheesecake Factory
RLPSA Board

3:15 – 4:15 PM

Loss Prevention Breakout: Dealing with 3rd Party Chargebacks & Fraud

Qdoba

3:15 – 4:15 PM

Risk and Safety Breakout: Non-Confrontational Interviewing for Risk, Safety, and/or HR Investigations

Brett Ward, CFI, Wicklander-Zulawski & Associates

4:15 – 5:30 PM

Cocktail Networking Reception on the Exhibit Floor featuring RLPSA All In!

RLPSA Exhibitors

7:00 – 8:00 AM

Breakfast

RLPSA Attendees

8:30 – 8:45 AM

Welcome to RLPSA & Opening Remarks

Amber Bradley, Executive Director
Kurt Leisure, The Cheesecake Factory

8:45 – 9:45 AM

General Session: Artificial Intelligence that Improves Restaurant Performance & Maximizes Your Budget

Lyndon Richardson, Chief Risk Officer, Whataburger and Technology Innovators

10:00 – 11:00 AM

Safety Breakout: Ergonomics in Restaurant and Food Service Environments

A panel discussion featuring ergonomics experts, moderated by Rebecca Alexander, Associate Director, RLPSA

10:00 – 11:00 AM

Risk Breakout: Claims Adjusters – Retiring, Retaining, and A.I. – Oh My!

Kurt Leisure, Vice President, Risk Services, The Cheesecake Factory, and restaurant risk executives

10:00 – 11:00 AM

Loss Prevention Breakout: The Latest in Non-confrontational Interviewing Techniques

Brett Ward, CFI, Wicklander-Zulawski & Associates

11:00 – Noon

Exhibit Floor featuring RLPSA All In!

RLPSA Exhibitors

Noon – 1:00 PM

Networking POWER Lunch

1:15 – 2:15 PM

Safety Breakout: “Churn & Burn”: How to Make it Stop—Addressing Burnout and Mental Health in Restaurant Environments (HR / Psychological Safety)

1:15 – 2:15 PM

Risk Breakout: How to Truly Use an Actuarial Report

Shaun Jackson, Executive Director, Risk Management at Panda Restaurant Group

1:15 – 2:15 PM

Loss Prevention: Training / Workplace Violence Prevention Programs

McDonald’s, RLPSA, and other restaurant executives

2:15 – 3:30 PM

Exhibit Floor featuring RLPSA All In!

RLPSA Exhibitors

3:30 – 4:30 PM

Closing Keynote: Mastering a Corporate Athlete’s Peak Performance

Julius Thomas, CEO of Mastery Development
Two-time Pro-Bowl TE & Mental Performace Expert

4:30 – 5:30 PM

Cocktail Networking Reception on the Exhibit Floor featuring RLPSA All In!

RLPSA Exhibitors

5:30 PM

Transportation leaves for Ghost Bar

Signature Networking Event

5:45 PM

Ghost Bar Signature Networking Event

Signature Networking Event

7:00 – 8:30 AM

EXHIBITOR TEAR DOWN

RLPSA Exhibitors (AGS Team)

7:00 – 8:00 AM

Breakfast

RLPSA Attendees

8:30 – 9:30 AM

Restaurant Roundtable Session 1: Real Solutions in the Works for Handling Vagrancy, Loitering, and Other Disruptive Behavior

9:35 – 10:35 AM

Restaurant Roundtable Session 2: Considerations and Challenges with Narcan Mandates for Restaurants

Dan Moren, Senior Manager, Security, Starbucks Coffee Company, Kurt Leisure, Vice President, Risk Services, The Cheesecake Factory

10:45 – 11:45 AM

Restaurant Roundtable Session 3: Ways to Modernize Your Safety and Loss Prevention Training to Make a Lasting Impact

Rebecca Alexander, Associate Director, RLPSA, restaurant safety and loss prevention executives

Noon – 1:00 PM

Networking Lunch

1:00 PM

Closing Remarks

Kurt Leisure, Vice President, Risk Services, The Cheesecake Factory