9:00 – 10:30 AM
RLPSA Board Meeting
11:00 – Noon
Franchise Focus Day Kickoff Session:
Leadership Forum: Building the Foundation for Success for LP, Safety & Risk Programs
Speakers:
Glenn Mueller, Owner, RPM Pizza
Van Carney, Director of Safety & Security for MSK Management
More speakers TBD
Noon – 12:30 PM
Franchisee Focus Networking Lunch
Network with Franchisees & Franchisors to share best practices and more!
12:30 – 1:00 PM
From the Owner: The business case for a focus on safety
Speakers:
Reece Arroyave, Owner, Domino’s Chicagoland
MARR Chicago Pizza, Inc.
1:15 – 1:45 PM
Franchise Focus: Ensuring Your Drivers are Safe
Speakers:
James Virgil, RPM,
Dan Lieberman, Southeast QSR
1:45 – 2:15 PM
Franchise Focus: Lessons Learned from Solving the Drive Through Burglaries Across the Country
Speakers:
James Virgil, RPM Pizza
Raul Ramirez, Asset Protection & Safety, Taco Bell Corporate
2:30 – 3:00 PM
Franchisee to Franchisor: Open Communication Best Practices
Speakers:
Lou Burke, El Pollo Loco
Chris Magna, WKS Restaurant Group
3:00 – 4:00 PM
Franchise Focus: Preparing for the Next Crisis & Examining What COVID Taught Us
Speakers:
Mike Simmons, Vice President of Risk Services, WKS Restaurant Group, President of FIRMA
Tracey French, Sr. Director, Boddie Noell
4:30 – 6:30 PM
RLPSA Welcome Reception
6:30 PM
VIP & RLPSA Board dinner
8:30 – 9:00 AM
Welcome to RLPSA & Opening Remarks
Speakers:
Amber Bradley, Executive Director
Octavio Jara, RLPSA President, McDonald’s
9:00 – 10:00 AM
Opening Keynote
Stay tuned for the announcement!
10:15 – 11:15 AM
A Fireside Chat with COO Brad West of Noodles & Company interviewed by Chief Accounting Officer Kathy Lockhart, Noodles & Company
Speakers:
Brad West, COO of Noodles & Company
Kathy Lockhart, Chief Accounting Officer, Noodles & Company
11:30 – 12:30 PM
Networking POWER Lunch
Restaurant and foodservice attendees eat lunch with our solution provider partners. Want to network? Sit at your pre-assigned table!
12:30 – 2:00 PM
Exhibit Hall featuring RLPSA SURVIVOR Challenges
2:00 – 3:00 PM
RLPSA Restaurant Members Only Meeting
3:15 – 4:15 PM
Safety Breakout: TBD
Speakers:
An amazing expert speaker!
3:15 – 4:15 PM
Risk Breakout: TBD
Speakers:
An amazing expert speaker!
3:15 – 4:15 PM
Loss Prevention: The Critical Aspects of De-escalation & Situational Awareness for your Employees + How to roll out a Workplace Violence Training Course
Speakers:
William Flynn, former Homeland Security, Founder of The Power of Preparedness (TPOP)
Heather Hearn, Senior Security Advisor at Wawa, Inc.
4:30 – 6:30 PM
Cocktail Networking Reception on the Exhibit Floor featuring the RLPSA SURVIVOR challenge & Exotic Wild Animals
8:30 – 8:45 AM
Welcome to RLPSA & Opening Remarks
Speakers:
Amber Bradley, Executive Director
Octavio Jara, RLPSA President, McDonald’s
8:45 – 10:00 AM
Executive Perspectives: Unpacking Lessons Learned from COVID and future planning / predictions
Speakers:
Nicole McDargh, Vice President of Safety & Loss Prevention, Domino’s
Cheryl Steele, Vice President of Global Security & Resilience, Starbucks
Michael Peaster, Global Chief Safety & Security Officer, McDonald’s
Other executives to be announced!
10:15 – 11:15 AM
Loss Prevention Breakout: The Evolution of Telephone/Zoom/Web Interviewing
Speakers:
Jason Swanson, Senior Manager of Asset Protection, MOD Pizza,
Sharon Cruz, Field Security Manager, McDonald’s
10:15 – 11:15 AM
Safety Breakout: The Food Safety Considerations of Ghost Kitchens
Speakers:
Linda Zaziski MSM CP-FS
National Director of Safety
Little Caesar Enterprises, Blue Line Distribution & Champion Foods
10:15 – 11:15 AM
Risk Breakout: TBD
Speakers:
An amazing expert speaker!
11:30 – 12:30 PM
Networking POWER Lunch
Restaurant and foodservice attendees eat lunch with our solution provider partners. Want to network? Sit at your pre-assigned table!
12:30 – 1:30 PM
Loss Prevention Breakout: Predicting & Dealing with Social Unrest
Speakers:
Ryan Long, Global Head of Intelligence and Executive Protection, McDonald’s, Hugo Cortez, McDonald’s and Law Enforcement Representatives
12:30 – 1:30 PM
Safety Breakout: TBD
Speakers:
An amazing expert speaker!
12:30 – 1:30 PM
Risk Breakout: Protecting Your Organization from Workplace Violence Liability
Speakers:
David Donna, Donna Law Firm
Kurt Leisure, Vice President, Risk Services at The Cheesecake Factory
1:30 – 2:45 PM
Exhibit Hall featuring RLPSA SURVIVOR Challenges
3:00 – 4:00 PM
Featured Keynote
Stay tuned for the announcement!
6:00 PM
Signature Networking Event!
ViewHouse Denver
4:00 – 6:00 PM
Cocktail Hour on the RLPSA SURVIVOR Exhibit Floor
8:30 – 9:00 AM
Ransomware, Large Scale Credit Card Schemes
Speakers:
Marc DellaSala, Special Agent in Charge, U.S. Secret Service
9:00 – 10:00 AM
Strategies for Solving Digital and Loyalty Fraud
Speakers:
Tom Sullivan, Director of Fraud Prevention, Starbucks,
Catherine Penizotto, Vice President of Customer Success, Agilence,
Octavio Jara, Senior Manager of Security, McDonald’s
Marc DellaSala, Special Agent in Charge, U.S. Secret Service
10:15 – 11:00 AM
Diversity & Inclusion: Creating Organizations that Represent our Customers
Speakers:
Dr. Beverly Stallings-Johnson, Diversity & Inclusion Officer for Wendy’s
11:15 – 12:15 PM
“On the 20” KEY Takeaways: Discuss with your peers the key takeaways with this facilitated roundtable session
Facilitator:
Dan Moren, Sr. Manager of Loss Prevention at Starbucks
12:15 – 12:30 PM
Closing Remarks: Announcement of new RLPSA President and Board Members
Speakers:
Octavio Jara, RLPSA President